Skip to main content
Back to products
Customer relationship management

Pick up the conversation before your proposal is forgotten.

Know which customer is waiting for a call, who should make it and what to discuss. Organize follow-up so sending a proposal is not the last step in the sale.

KEEP PROPOSALS FROM SITTING UNANSWERED

Sample: See which sale needs attention
Sample

The proposal went out last week. Nobody was assigned to call, and the customer has not replied. Among new inquiries, that opportunity slips out of view.

Customer relationship management

Ideas for your business

For service businesses and sales teams that send proposals and need to continue the conversation in the following days.

Choose a business example

A customer receives your proposal and several days pass without a reply.

Leave someone in charge of the opportunity and prepare the next call with a specific reason.

Your team can return to the customer’s interest and clarify what they need to decide.

Your inquiry · 01

A sale is complete, but the customer may need another service later.

Identify that new need and agree on the next sales activity.

Keep the relationship in mind for another conversation without relying on someone remembering by chance.

Sample

From a sent proposal to a prepared call.

The example shows a sales opportunity, the person who takes it forward and the call still to be made.

Your inquiry

Sending the proposal should not be the final step

Leave someone in charge of the opportunity and prepare the next call with a specific reason. Your team can return to the customer’s interest and clarify what they need to decide.

Sample · 01

See which sale needs attention

Review the opportunity and what the customer wants to understand why the conversation should continue.

Sample: See which sale needs attention. Review the opportunity and what the customer wants to understand why the conversation should continue.
Example with fictional data. Images show the main walkthrough; your proposal details the included features.
Sample · 02

Agree who will call

One person takes charge so each adviser does not assume someone else has already called.

Sample: Agree who will call. One person takes charge so each adviser does not assume someone else has already called.
Example with fictional data. Images show the main walkthrough; your proposal details the included features.
Sample · 03

Give the next contact a purpose

The next call is defined to move the proposal forward instead of leaving it waiting.

Sample: Give the next contact a purpose. The next call is defined to move the proposal forward instead of leaving it waiting.
Example with fictional data. Images show the main walkthrough; your proposal details the included features.
Customer relationship management

Where it fits

An existing product. Any customization your business needs is assessed and quoted separately when contracting.

  • Keep proposals that need a reply or a call in view.

  • Share sales follow-up and prepare the next conversation with each customer.

What to define

  • Define stages, team and initial data before choosing scope.

  • Email, WhatsApp and ERP connections and automations are confirmed in the offer; they are not assumed included.

Prepare the next step

  1. Tell us what happens after sending a proposal and when you contact the customer again.

  2. Identify who sells and how you decide which opportunities need attention first.

  3. Let us review how to keep your way of selling and which customization the team needs.

Customer relationship management

Plans and pricing

Reference prices in USD. Setup includes the first month; monthly billing starts in the second. Customization and installation on your servers are quoted separately by contract, without equipment or servers. Final scope and taxes are detailed in your quote.

Starter

Start sharing customer follow-up with your team.

From

USD49/ month

1 team

Initial payment

From

USD99/ one-time payment

1 setup

Included

  • Contacts, opportunities and next activities for follow-up.

  • Product features for your team, with no artificial intelligence included.

  • Reference scope: up to 3 users.

  • Setup includes the first month of service. Monthly billing starts in the second month.

Offer terms

Limits

  • Included quantity is the basis for the quote. Confirm transaction volume, storage, support hours and operating conditions before contracting.

Additional costs

  • Optional customization, quoted during contracting.

  • Additional capacity, migration and integrations are quoted according to your needs.

  • Installation on your servers (on-premises) is available at additional charges negotiated in the contract. Every installation is agreed by contract; equipment and servers are not included.

Not included

  • Customization is not automatically included.

  • Customization, migration and additional integrations are not part of the monthly fee. Setup covers configuration and onboarding for the agreed scope, together with the first month.

  • This plan does not include AI, bots or MCP tools for agents.

  • Equipment and servers are not included. On-premises installation is quoted separately, with scope and responsibilities defined by contract.

Taxes: Taxes and payment terms are detailed in the quote.

Ask about this option

Team

Keep more salespeople working with the same information.

From

USD89/ month

1 team

Initial payment

From

USD199/ one-time payment

1 setup

Included

  • Contacts, opportunities and next activities for follow-up.

  • MCP tools let your connected agents access and use authorized system functions.

  • Reference scope: up to 5 users.

  • Setup includes the first month of service. Monthly billing starts in the second month.

Offer terms

Limits

  • Included quantity is the basis for the quote. Confirm transaction volume, storage, support hours and operating conditions before contracting.

  • MCP tools connect your agents; this plan does not include built-in AI bots or AI provider usage.

Additional costs

  • Optional customization, quoted during contracting.

  • Additional capacity, migration and integrations are quoted according to your needs.

  • The connected agent or AI provider service and its usage are contracted and paid for separately.

  • Installation on your servers (on-premises) is available at additional charges negotiated in the contract. Every installation is agreed by contract; equipment and servers are not included.

Not included

  • Customization is not automatically included.

  • Customization, migration and additional integrations are not part of the monthly fee. Setup covers configuration and onboarding for the agreed scope, together with the first month.

  • Equipment and servers are not included. On-premises installation is quoted separately, with scope and responsibilities defined by contract.

Taxes: Taxes and payment terms are detailed in the quote.

Selected option

Business

Coordinate customer relationships across a larger team.

From

USD149/ month

1 team

Initial payment

From

USD299/ one-time payment

1 setup

Included

  • Contacts, opportunities and next activities for follow-up.

  • MCP tools let your connected agents access and use authorized system functions.

  • Reference scope: up to 10 users.

  • Setup includes the first month of service. Monthly billing starts in the second month.

  • AI bots included with 1,000,000 tokens per month shared by the account; overages charged separately.

Offer terms

Limits

  • Included quantity is the basis for the quote. Confirm transaction volume, storage, support hours and operating conditions before contracting.

  • AI allowance is shared by the account each month, not per user or bot. Provider-reported input and output tokens are added together, including processed context. The model, usage cycle and overage rate are agreed by contract; tokens do not represent a fixed number of messages.

Additional costs

  • Optional customization, quoted during contracting.

  • Additional capacity, migration and integrations are quoted according to your needs.

  • Additional tokens are billed separately at the model-specific rate agreed in the contract.

  • Installation on your servers (on-premises) is available at additional charges negotiated in the contract. Every installation is agreed by contract; equipment and servers are not included.

Not included

  • Customization is not automatically included.

  • Customization, migration and additional integrations are not part of the monthly fee. Setup covers configuration and onboarding for the agreed scope, together with the first month.

  • Unlimited AI usage and Meta/WhatsApp or other external channel messaging fees are not included.

  • Equipment and servers are not included. On-premises installation is quoted separately, with scope and responsibilities defined by contract.

Taxes: Taxes and payment terms are detailed in the quote.

Ask about this option

Customization is quoted separately during contracting. Installation on your servers (on-premises) is available at additional charges negotiated in the contract. Every installation is agreed by contract; equipment and servers are not included.

Ask without selecting an option
Customer relationship management

Before you decide

Which proposals or customers are left without a next call today?

How do Starter, Team and Business differ in AI capabilities?

Starter does not include AI. Team includes MCP tools to connect agents that access information or perform authorized actions; it does not include built-in bots, and AI provider usage is paid separately. Business includes AI bots with the monthly token allowance published in its plan. Tokens measure AI usage; additional tokens are billed separately at the rate agreed when contracting.

Does setup include the first monthly payment?

Yes. The setup payment includes the first month of your contracted plan; monthly billing starts in the second month. Customization and additional charges are detailed separately in the proposal.

Can you install it on my company's infrastructure?

Yes. On-premises installation is available for additional charges negotiated in the contract. Equipment and servers are not included. The scope, requirements and terms of every installation are agreed by contract before work begins.

Will it help me know which customer to call?

The aim is to keep opportunities and their next activity in view. Your team can review which proposal needs attention and who should continue; it does not promise that the customer will buy.

Are messages or calls made automatically?

A next activity indicates work to be done. Any automatic sending or connection to other channels is confirmed in the offer; it is not implied by the example.

Is it also for customer complaints?

For assigning and resolving complaints, review customer service. CRM focuses on following up on proposals and new commercial needs; the two situations need different follow-up.

Customer relationship management

Let's discuss your business

Which proposals or customers are left without a next call today?

Your inquiry

Customer relationship management · Sending the proposal should not be the final step · Team

You can also email us and name the product you are interested in. [email protected]

Do not include passwords, private keys or sensitive personal, clinical or financial data.

Optional. Enter your number without the country calling code.

Min. 30 · 0/5000 characters
MICROTEC2017 uses your form details to handle your inquiry and limited technical data (IP address, browser and origin) to prevent abuse. We retain inquiries and delivery records for 12 months, and technical data for 30 days. To ask about your data or request deletion, email [email protected] · Privacy